Donations & technical issues
How to make a donation, access receipts, troubleshoot donation issues, and donate using cryptocurrency.
16 articles
How to change your donation amount or update your card detailsLearn how to adjust your donation amount or update your card details for Recurring Reboots in your donor account.
Understanding donation methods for Recurring RebootsLearn about available donation options and alternatives for crypto and one-time donations.
Why are Stripe or PayPal not showing up in the checkout?Understand why Stripe or PayPal may not appear as options during the checkout process.
How to manage your Stripe 1-click settings and verify your emailLearn how to update your Stripe 1-click settings, manage your card details, and understand why you might receive a verification email.
Why are my donations in a different currency?Find out why your Oracle Girl donations may appear in other currencies or under different payment providers on your statement.
Why haven’t I received my event email?If you joined an event but haven’t received your event email, follow these steps:
Why did my donation fail and how can I fix it?Learn why donations sometimes don’t go through and what to check if you're using a card or PayPal.
Understanding donation receiptsLearn how to retrieve lost donation receipts, why invoices aren’t provided, and why donations can’t be used for tax claims.
Are donations refundable?Understand why donations are non-refundable, the difference between donations and payments, and why there are no invoices.
How to make a crypto donationFollow these steps to make a donation using cryptocurrency via the Nimiq checkout.
How can I nominate a recipient for OG Giving?Learn how to submit a suggestion for the next organisation or project to receive support through OG Giving.
How to decide your donation amountLearn what 'give as you wish' means and how to apply it in practice.
What is 'give as you wish'?Understand the unique approach of voluntary donations in the purification space and how your contributions support all living beings and Oracle Girl’s mission.
How to fix access issues with Oracle Girl videos and website pagesTroubleshoot access problems with Oracle Girl videos and pages using VPNs, browser changes, and other tips.
How to resolve download problemsTroubleshoot download issues, and what to do if you're unable to download event tracks.
How to fix donation processing issuesHow to resolve donation processing issues caused by browser errors using a hard refresh and other troubleshooting steps.