Donations & technical issues
How to make a donation, access receipts, troubleshoot donation issues, and donate using cryptocurrency.
13 articles
- How to change your card detailsLearn how to update your card details for Recurring Reboots in your personal account.
- Understanding donation methods for Recurring RebootsLearn about available donation options and alternatives for crypto and one-time donations.
- Why are Stripe or PayPal not showing up in the checkout?Understand why Stripe or PayPal may not appear as options during the checkout process.
- How to manage your Stripe 1-click settings and verify your emailLearn how to update your Stripe 1-click settings, manage your card details, and understand why you might receive a verification email.
- Why are my donations in a different currency?Find out why your Oracle Girl donations may appear in other currencies or under different payment providers on your statement.
- Why did my donation fail and how can I fix it?Learn why donations sometimes don’t go through and what to check if you're using a card or PayPal.
- Understanding donation receiptsLearn how to retrieve lost donation receipts, why invoices aren’t provided, and why donations can’t be used for tax claims.
- Are donations refundable?Understand why donations are non-refundable, the difference between donations and payments, and why there are no invoices.
- How to make a crypto donationFollow these steps to make a donation using cryptocurrency via the Nimiq checkout.
- How can I nominate a recipient for Oracle Girl Giving?Learn how to submit a suggestion for the next organisation or project to receive support through OG Giving.
- What is ''Give as you wish''?Understand the unique approach of voluntary donations in the purification space and how your contributions support all living beings and Oracle Girl’s mission.
- How to resolve download problemsTroubleshoot download issues, and what to do if you're unable to download event tracks.
- How to fix donation processing issuesHow to resolve donation processing issues caused by browser errors using a hard refresh and other troubleshooting steps.