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Understanding donation receipts

Learn how to retrieve lost donation receipts, why invoices aren’t provided, and why donations can’t be used for tax claims.

Updated yesterday

1. I lost my donation receipt – can I get a new one?

All donation receipts are now stored directly in your donor account. We no longer send receipts via email. To retrieve your receipt:

  • Log in to your donor account.

  • Go to the Receipts tab.

  • Click on the receipt you need and download it for your records.


2. Can I request an invoice for my donation?

Donations are not payments, so invoices are not issued. Instead, you can use the donation receipt available in your donor account for your records.


3. Can I use my donation receipt for a tax claim?

Oracle Girl is not a charity or non-profit organization, so donations cannot be used for tax deductions or claims.

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