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Are donations refundable?

Understand why donations are non-refundable and the difference between donations and payments.

Updated over 3 months ago

1. Can I get a refund for my donation?

Unfortunately, donations are non-refundable. This includes cases where you accidentally donated more than intended. During checkout, you had the opportunity to review and adjust the amount, and by completing the process, you agreed that the donation was final.


2. I’m entitled to a refund – why can’t I get one?

Refunds apply only to payments, which are mandatory and involve a pre-determined price in exchange for a product or service with guaranteed results. Donations, however, are voluntary and unconditional, with no guaranteed outcome. Since donations are not payments, they do not qualify for refunds.

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