1. Can I get a refund for my donation?
No. Donations are non-refundable. This includes cases where you accidentally donated more than intended or you have multiple sign-up running side-by-side.
During checkout, you had the opportunity to review your sign-ups and adjust any donation amount. By pressing Submit and completing the process, you agreed that the donation was final.
You can also check your donor account any time to review your sign-ups and pause / cancel any Recurring Reboot.
2. I’m entitled to a refund – why can’t I get one?
Donations are not payments and so do not qualify for refunds. You are not entitled to a refund when making a donation.
Donations by definition are non-refundable because a donation is given unconditionally. Donations are voluntary, there is no fixed price and no guaranteed outcome.
Refunds only apply to payments, which are a mandatory charge in order to receive something. Payments involve a fixed price in exchange for a product or service with predetermined and guaranteed results.
3. Can I have an invoice?
No. When you decide to give, you are making a donation. You choose to give - and what you give is unconditional and the amount is chosen by you.
A donation is always final and non-refundable. Oracle Girl gives you a donation receipt.
There is no invoice because no fixed price was demanded for your sign-up. Invoices only apply to prices and payments.